A client/therapist relationship built on a mutual respect for personal and professional boundaries nurtures a successful venture into treatment and support. We offer you a clean, safe, comfortable, caring space in which open communication and transparency are always encouraged.
Calliope Massage Studio is currently by appointment only. We offer both in-person appointments and virtual appointments.
Please review our COVID-19 policies, as they will change as local regulations change and new information becomes available.
Please arrive a few minutes early for your first session for a short consultation. This will give you the opportunity to go over paperwork, address any concerns, and discuss the direction you would like your session(s) to go.
Please give us a 24 hour notice of any changes or cancellations to an appointment. We realize that in this busy world things do come up, but if you are unable to cancel in that window, we do charge 50% of the service for the cancellation. If the appointment is missed without any previous communication, the full amount of the session is charged.
** If you are ill, or think you may be ill, please let us know and the cancellation fee will be waived. Your health, the therapist’s health, and the health of everyone else in the building are the priority. **
If you arrive late, unless previous arrangements have been made, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time.
We securely process payments through Square, which accepts all major credit cards, debit, and FSA/HSA cards. Cash is also accepted. Payment is due at the conclusion of a session unless previous arrangements have been made.
Gratuities will no longer be accepted. Kind words are always appreciated.
Communication is key! We will check in with you several times during our sessions, but please speak up if you would like any adjustments or if anything feels uncomfortable. It is easy to adjust as long as we have your feedback!
At your first visit, you will be asked to look over and sign the policies and procedures of our studio. These sessions are for the purposes of stress reduction, relief from muscular tension/spasm, pain, and general relaxation. This is not a substitute for medical care and qualified medical diagnosis.
You may ask to stop, pause, or opt out of any action that causes discomfort at any time, regardless of prior consent given.
Many of these massage techniques are received completely unclothed, but your comfort level is the priority. Our draping techniques are designed to respect your modesty and comfort at all times. With draping, only the part of you being worked on will be uncovered at any time. For an example, check out this diagram.
Any inappropriate language or sexually suggestive display is met with a zero tolerance policy. Upon violation of this policy, the session will terminate immediately with full payment due.
All discussions between the client and therapist are considered completely confidential. Any health information disclosed is also confidential.
Health Information/ Contraindications
Please provide accurate and complete information regarding any health concerns, pre existing conditions or injuries on your intake forms. Any changes in health must be discussed with your therapist to ensure the best treatment and continued health and safety for both you and the therapist.
If you are sick or think you may be sick- PLEASE RESCHEDULE. Fever, contagious diseases or other contraindicated conditions will be cause for rescheduling. Conditions requiring a physician’s care may require a physician’s note of approval before entering into a session.
Product Allergies/ Sensitivities
Please let us know of any product allergies or sensitivities before your session. Most often we use a mix of shea butter and coconut oil. Additionally if there are any sensitivities to fragrances, please let us know.
Virtual sessions are presented through Doxy.me, a secure, free video-chat platform that is accessible from your computer, tablet, or smartphone.
You will need a computer/device that is equipped with a camera and microphone and a reliable internet connection.
Make sure you have space to sit comfortably and to lay down. Please wear comfortable clothes you can move in such as a tank top, if you are comfortable in one, and stretchy or loose pants or shorts.
Virtual Sessions are paid upfront via electronic payment. Appointments are not confirmed until payment is made.
We ask that you please give us a 24 hour notice of any changes or cancellations to an appointment. We also realize that in this busy world things do come up, but if you are unable to cancel in that window, $25 will be retained. If the appointment is missed without any previous communication, the full amount of the session will be retained.